Good morning!

Sarah again. I’m writing to you today from the happy place of having posted most items and notified shippers of nearly all sales. I can’t tell you how good that feels after days of having hundreds of unread emails full of generous offers and even more notifications of excited buyers. As I look back over the last several days, the picture of a snake eating an elephant keeps coming to mind – where the snake thinks it is eating the elephant’s tail, discovers it is consuming the whole elephant, and slowly works back down to the trunk. I am happy to announce that we have made our way to the trunk of the elephant. There are still some great things in the shop. If you’re all shopped out, then please pass the word to your friends, your neighbors, your Facebook and Twitter networks. We’d love to see all items sold. We have a few more treasure to add over the next few days, so keep paying attention!

I think my kids are pretty excited that I’m doing things like making dinner again (or not, since last night’s dinner was not a big hit). Working on the Craft Hope store has been a joy and an incredibly rewarding experience,  but I’m ready to get back to making things myself! Once we open the new version of the shop, we will be able to maintain it and still have lives. Systems are a good thing, people. Never forget it like we did in all of our excitement and desire to help right NOW.

Some housekeeping notes:

1. I am finishing up the sale notifications from the last 3 days that were difficult for my lovely volunteer – my mother – to locate, despite her organized, and persistent nature. If you are a donating seller and you have not heard from me regarding a sale, please contact me at sarah (at) crafthope.com rather than by leaving a comment on the blog. I will have your information to you quickly. I am also auditing the Etsy sales data and verifying that each item has an accompanying notice to the donating seller. Please communicate with your buyers when you ship the item so they know their order has been processed. You have all been so generous in giving of your talents and time and I can’t thank you enough.

2. Buyers – please email me if you have not had contact with the selling donor by the end of this week (January 30). Most items should be shipped by tomorrow, and I know that hundreds of them are already out the door. If you have not received a PDF pattern or printable that you purchased, then please contact me immediately at sarah (at) crafthope.com so I can make that happen for you. Leaving feedback at http://crafthope.etsy.com is a very helpful way of letting us know that you have received your item. Also, as Paypal reviews our account (which they are doing due to the sudden high volume) they do check feedback as proof that buyers are receiving items. If you receive the wrong item or the wrong quantity of items, please email me immediately so I can track down the right item and make sure everyone has what they ordered. In the event that your item simply does not show up, then your money will be refunded. Mishaps, unfortunately, are inevitable with this volume of sales and number of sellers. I’m asking in advance for your patience and understanding as we sort through whatever problems may arise. Thank you all for your purchases and your understanding as we work through this process.

3. As of yesterday, we have raised over $27,000 for Doctors Without Borders. I am working with them and Paypal to efficiently transfer the funds to them in the next few days. I am still astonished at what we have all accomplished together. We should never ever underestimate the power of the crafting community to make things happen.

Thank you, thank you, thank you from the bottom of our hearts for all that you have done. We could never have done it without all of your enthusiastic support and giving and love.

Sarah